Intake/Scheduling Coordinator (Entry Level 1) - San Francisco

Health Link Home Health and Hospice Agency; San Francisco (CA); On-site; USD 47,000 - 56,000; Full time

Benefits offered by this job

Health Insurance

401(k) with Matching

Vision & Life Insurance

Paid Time Off

Job summary

A healthcare agency in San Francisco is seeking a compassionate individual for a full-time scheduling position. You'll act as the key liaison for patients and providers, ensuring efficient care transitions and managing referrals. Ideal candidates will possess strong organization and communication skills, preferably with experience in healthcare or similar fields. Join us in making a difference during patient care transitions. This role requires in-person attendance at our San Francisco office and offers competitive pay and benefits.

Qualifications

• Experience in healthcare, scheduling, customer service, or referral coordination is preferred.
• Comfortable navigating software systems and learning new technology.
• Home health or hospice experience is a plus.

Responsibilities

• Coordinate incoming referrals from hospitals and providers.
• Communicate with patients and families regarding scheduling.
• Support relationship building with community partners.

Skills

Positive mindset

Excellent written communication

Detail-oriented

Organizational skills

Interpersonal skills

Job description

Job Overview

Location: San Francisco, CA
Job Type: Full-Time
Pay: $47,000 - $56,000/year DOE
Shifts Available: 7:00 am to 3:30 pm OR 10 am to 6:30 pm
Local candidates in the San Francisco area are strongly preferred due to the in-office nature of this role.

What You'll Do

In this vital role, you’ll help patients begin their care journey and stay on track with scheduled visits. Acting as the liaison between hospitals, providers, patients and our clinical team, you’ll ensure an efficient, compassionate, and well-coordinated intake and scheduling process. You’ll also support relationship‑building with community partners.

Key Responsibilities

• Coordinate incoming referrals from hospitals, facilities, and providers
• Accurately collect and enter patient information
• Communicate with patients and families about services, scheduling, and care start dates
• Work closely with the clinical team to assign and schedule visits
• Partner with our community liaisons to support timely admissions and promote strong partnerships
• Troubleshoot scheduling challenges and ensure continuity of care

What Makes You a Great Fit

• Positive, proactive mindset with a strong sense of ownership
• Excellent written and verbal communication skills
• Detail-oriented and highly organized
• Comfortable managing shifting priorities in a team setting
• Comfortable navigating software systems and learning new technology

Preferred Qualifications

• Experience in healthcare, scheduling, customer service or referral coordination preferred.
• Home health or hospice experience is a plus, but not required
• Familiarity with medical terminology is a bonus
• Strong organizational and interpersonal skills is a must

Work Environment

• Location: In-person at our San Francisco office.
• Schedule: Monday to Friday
• Shifts Available: 7:00 am to 3:30 pm OR 10 am to 6:30 pm

Benefits

• Health Insurance
• 401(k) with Matching
• Vision & Life Insurance
• Competitive Pay
• Paid Time Off & More

Health Link Home Health and Hospice is an equal opportunity employer.