Home Health Intake/Scheduling Coordinator - Walnut Creek New Walnut Creek

Health Link Home Health & Hospice; Walnut Creek (CA); Presencial; USD 37.000 - 44.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation

Medical, dental, vision, life ins., 4

401(k) with match

Paid Time Off (up to 10 days)

Stability and growth within a well‑est

Work alongside a collaborative team of

Descripción de la vacante

Health Link Home Health & Hospice in Walnut Creek, CA is seeking a self-driven Scheduling Intake Coordinator for an immediate on-site opening. You will manage and coordinate home health schedules, assist with intake, and ensure timely staffing while handling high call volumes with professionalism.

Ideal candidates have 1 year of home health scheduling experience, strong organizational and communication skills, and the ability to work independently in a fast-paced environment.

Formación

• Previous scheduling or intake experience (home health required).
• Detail oriented with excellent verbal, written, and interpersonal communication skills.
• Friendly, professional phone presence and comfortable handling high call volume.
• Strong organizational and time-management skills.
• Ability to prioritize and multitask in a fast-paced environment.
• Ability to work independently with minimal supervision.
• Willingness to work occasional weekends and holidays as required to support patient care and operational coverage.
• On-site at our Walnut Creek location.
• Full-time position; not remote.

Responsabilidades

• Maintain and coordinate schedules for home health services
• Assist with intake and process incoming referral information
• Ensure cases are assigned and staffed within established timeframes
• Communicate schedule updates to clinicians, patients, supervisors, and referral sources
• Manage high call volumes with professionalism and a pleasant demeanor
• Respond to urgent or emergency scheduling needs
• Provide direction to field staff as needed to ensure appropriate patient coverage
• Report scheduling changes and client concerns to supervisors
• Verify time records against schedules
• Follow up on scheduling issues reported by on-call staff
• Attend required meetings and training
• Maintain compliance with agency policies and procedures
• Perform other duties as assigned

Conocimientos

Scheduling experience

Detail oriented

Communication skills

Multitasking

Computer proficiency

Descripción del empleo

Location: Walnut Creek, CA (On-site)
Pay: $27–$32 per hour DOE
Experience: 1 year Home Health experience required

Make a Meaningful Impact Every Day

Health Link Home Health and Hospice is a leading provider of comprehensive home health services throughout the San Francisco Bay Area and East Bay for over two decades. We are currently seeking a self-driven, detail-oriented Scheduling Intake Coordinator to join our Walnut Creek team.

This is an IMMEDIATE on-site opening for a dynamic, high-energy, team-oriented professional who can hit the ground running and thrive in a fast-paced environment.

Why Join Health Link?

• Competitive compensation


• Medical, dental, vision, life insurance, 401(k) with match


• Paid Time Off (up to 10 days)


• Stability and growth within a well-established agency


• Work alongside a collaborative team of clinicians and administrative staff

Key Responsibilities

• Maintain and coordinate schedules for home health services


• Assist with intake and process incoming referral information


• Ensure cases are assigned and staffed within established timeframes


• Communicate schedule updates to clinicians, patients, supervisors, and referral sources


• Manage high call volumes with professionalism and a pleasant demeanor


• Respond to urgent or emergency scheduling needs


• Provide direction to field staff as needed to ensure appropriate patient coverage


• Report scheduling changes and client concerns to supervisors


• Verify time records against schedules


• Follow up on scheduling issues reported by on-call staff


• Attend required meetings and training


• Maintain compliance with agency policies and procedures


• Perform other duties as assigned

What Makes You Successful

• Previous scheduling or intake experience (home health required)


• Detail oriented with excellent verbal, written, and interpersonal communication skills


• Friendly, professional phone presence and comfortable handling high call volume


• Strong organizational and time-management skills


• Ability to prioritize and multitask in a fast-paced environment


• Strong computer proficiency


• Knowledge of medical terminology preferred


• Ability to work independently with minimal supervision


• Willingness to work occasional weekends and holidays as required to support patient care and operational coverage


• On-site at our Walnut Creek location


• Full-time position


• Not remote


• Schedule may include weekends and holidays based on business needs