Intake & Referrals Specialist: Patient Access & Coordination

Pharmerica; Duluth (GA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive Pay

Health, Dental, Vision & LifeInsurance

Company-Paid Short & Long-Term Disabil

Flexible Schedules & Paid Time Off

Tuition Reimbursement

Employee Discount Program & DailyPay

401k

Pet Insurance

Job summary

Amerita, Inc. is seeking an Intake Coordinator to join our Intake team at our Duluth, GA location. The role reports to the General Manager and focuses on timely clearance of new referrals.

You will gather patient information, verify insurance, coordinate with Sales, Access and clinical staff, and ensure documentation and authorizations are in place before delivery. Strong communication and confidentiality are essential.

Qualifications

• High School Diploma/GED or equivalent required; Associate’s Degree or some college preferred.
• Experience working with all payer types, including Medicare, Medicaid and commercial insurance companies.
• Knowledge of insurance verification and pre-certification procedures.
• Understands the scope of services that Amerita can provide.
• Strong verbal and written communication skills.

Responsibilities

• Process referrals received from referral sources.
• Ensure that all required documentation has been received to process the referral timely.
• Enter patient demographic, clinical, and insurance and authorization information into the computer system.
• Coordinates with other departments including Sales, Access and clinical staff regarding the status of the referrals and any authorization requirements and out of pocket cost required to be collected before delivery.
• Ensures that insurance verification is completed and patient has accepted financial responsibility prior to initial shipment.
• Completes documentation of progress notes in computer system.
• Notifies patients/caregivers regarding insurance coverage and payment responsibilities.
• Maintains confidentiality of patient and proprietary information.
• Other duties as assigned.

Skills

Verbal communication

Written communication

Insurance verification

Pre-certification procedures

Education

High School Diploma/GED

Associate’s Degree or some college

Job description

Amerita, Inc. is seeking an Intake Coordinator to join our Intake team at our Duluth, GA location. The role reports to the General Manager and focuses on timely clearance of new referrals.

You will gather patient information, verify insurance, coordinate with Sales, Access and clinical staff, and ensure documentation and authorizations are in place before delivery. Strong communication and confidentiality are essential.