Intake & Referrals Coordinator - Infusion

BrightSpring Health Services Corporation; Duluth (GA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive Pay

Health, Dental, Vision & LifeInsurance

Disability Insurance

Flexible Schedules & PTO

Tuition Reimbursement

DailyPay & Employee Discount Program

401k

Pet Insurance

Job summary

Amerita in Duluth, GA is seeking a Referral & Intake Specialist to support the infusion workflow. You will process referrals, gather patient information, verify insurance, and coordinate with Sales, Access and clinical staff to ensure smooth intake and timely patient records.

Responsibilities include ensuring complete documentation, communicating insurance coverage to patients and referral sources, maintaining confidentiality, and supporting the intake team as the primary contact for referrals.

Qualifications

• Must have experience with payer types including Medicare/Medicaid and commercial insurers.
• Strong verbal and written communication skills.
• Knowledge of insurance verification and pre-certification procedures.
• Ability to enter patient demographics and insurance data accurately.

Responsibilities

• Process referrals from referral sources in a timely manner.
• Ensure all required documentation is received to process referrals.
• Enter patient demographics, clinical, and insurance information into the system.
• Coordinate with Sales, Access and clinical staff on status and authorization requirements.
• Verify insurance and communicate financial responsibilities to patients/referral sources.
• Maintain confidentiality of patient information.
• Other duties as assigned.

Skills

Customer service

Insurance verification

Payer types

Data entry

Communication

Education

High School Diploma/GED

Associate’s degree preferred

Job description

Amerita in Duluth, GA is seeking a Referral & Intake Specialist to support the infusion workflow. You will process referrals, gather patient information, verify insurance, and coordinate with Sales, Access and clinical staff to ensure smooth intake and timely patient records.

Responsibilities include ensuring complete documentation, communicating insurance coverage to patients and referral sources, maintaining confidentiality, and supporting the intake team as the primary contact for referrals.