Intake & Office Assistant | Community Services

GLEAMNS Human Resources Commission, Incorporated; Laurens (SC); On-site; USD 28,000 - 42,000; Full time

Job summary

GLEAMNS Human Resources Commission, Incorporated seeks an Office Assistant/Intake Specialist to provide clerical and reception support for the Community Services Department. Responsibilities include greeting customers, answering calls, filing, intake screening, and preparing documents for staff.

The role involves coordination with the CSBG and LIHEAP programs, assisting with eligibility, referrals, and appointment scheduling, and supporting staff with meetings and reports.

Qualifications

• AA/AS degree in Business or General Office or equivalent experience.
• Minimum 3-5 years general office experience.
• Knowledge of Microsoft Office software programs.
• Valid South Carolina Driver’s License.

Responsibilities

• Greet and refer customers and visitors.
• Keeps a daily log of visitors.
• Answer telephone calls, make copies, send faxes, take messages and direct calls.
• Types/reproduces reports and other materials; proofs for accuracy.
• Intake and screening of customer traffic; referrals to partner agencies.
• Participates in eligibility screening for program participation and assists with utility bill calculations.
• Interviews and assesses applicants for eligibility when conducting intake.
• Makes follow-up calls to clients and assists with scheduling appointments.
• Participates in data compilation for Community Needs Assessment.
• Takes minutes at staff/Zoom meetings and performs other duties as required.

Skills

Customer service

Communication

Multitasking

Attention to detail

Education

AA/AS Degree in Business or General Office

Tools

Microsoft Office

Driver’s license

Job description

GLEAMNS Human Resources Commission, Incorporated seeks an Office Assistant/Intake Specialist to provide clerical and reception support for the Community Services Department. Responsibilities include greeting customers, answering calls, filing, intake screening, and preparing documents for staff.

The role involves coordination with the CSBG and LIHEAP programs, assisting with eligibility, referrals, and appointment scheduling, and supporting staff with meetings and reports.