Intake Specialist: Help Families Access Resources

Comprehensive-Community-Action; Cranston (RI); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

403(b)

Health insurance

Vision and dental insurance

Life insurance

Long term disability

Flexible spending accounts

Health reimbursement accounts

Tuition reimbursement up to $1,000

Employee Assistance Program

Generous vacation, sick and personal p

Paid holidays for full-time employees

Job summary

Comprehensive-Community-Action is seeking an Intake Specialist to complete intake and assessments for individuals and families in need, coordinating services and determining eligibility for basic programs. This role involves data entry, documentation, and responding to inquiries.

A friendly, non-judgmental approach and excellent communication are essential. The position is full-time with potential location flexibility across CCAP sites; bilingual Spanish is preferred and computer literacy with

Qualifications

• High School Diploma or GED required.
• Associates degree preferred.
• Bilingual Spanish preferred.
• Computer literacy and experience with Microsoft platforms.
• Excellent written and verbal communication skills.
• Provide/maintain all required immunizations and/or vaccinations

Responsibilities

• Complete intake and assessments for individuals and families in need.
• Coordinate services and determine eligibility for basic programs.
• Perform data entry, filing, and respond to customer inquiries.
• Willingness to participate in training and work with diverse backgrounds.
• Answer phones, take messages, and return voicemails.
• Perform clerical duties (copying, faxing, filing) and review documentation.
• May cover responsibilities for other office staff as needed.
• Strong computer skills and ability to work independently or as part of a team.

Skills

Bilingual Spanish

Excellent communication skills

Computer literacy

Education

High School Diploma / GED

Associates degree; preferred

Bilingual Spanish; preferred

Microsoft Office proficiency

Excellent written and verbal communication

Immunizations and/or vaccinations

Tools

Microsoft Office

Job description

Comprehensive-Community-Action is seeking an Intake Specialist to complete intake and assessments for individuals and families in need, coordinating services and determining eligibility for basic programs. This role involves data entry, documentation, and responding to inquiries.

A friendly, non-judgmental approach and excellent communication are essential. The position is full-time with potential location flexibility across CCAP sites; bilingual Spanish is preferred and computer literacy with