Intake Navigator — Children's Mental Health Access

Turning Point of Central California Inc; Visalia (CA); Sur place; USD 42 000 - 56 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision benefits

Employee Assistance Program

Pension fund

Mileage reimbursement

Career development opportunities

Résumé du poste

Turning Point of Central California, Inc. is seeking an Intake Coordinator to manage referrals for Children’s Mental Health services.

The role centers on timely admissions and creating new client records in the EMR, while preserving accuracy and confidentiality. You will meet with parents/guardians, determine eligibility, log data, and coordinate with internal teams and community partners to ensure smooth linkage of services and scheduling of intake assessments.

Qualifications

• Secondary degree or 2+ years clerical/social services experience.
• Data entry and EMR familiarity.
• English communication skills, written and spoken (Spanish preferred).
• Valid driver's license and insured vehicle.
• Pre-employment background check and TB test completion.
• Ability to work with a diverse group of people.
• Office 365, Teams, Zoom proficiency.

Responsabilités

• Log and enter all new referrals into EMR promptly.
• Meet with parents/guardians to complete admission documents.
• Coordinate intake assessments with program staff.
• Drive agency outreach and respond to referrals.
• Provide excellent customer service on phone calls.
• Maintain logs and required reports.
• Collaborate with providers to link transfers for services.
• Handle crisis calls and triage appropriately.

Connaissances

Data entry

Communication skills

Organizational skills

Bilingual Spanish (preferred)

Formation

Associate degree or equivalent

Outils

Office 365

Teams

Zoom

Description du poste

Turning Point of Central California, Inc. is seeking an Intake Coordinator to manage referrals for Children’s Mental Health services.

The role centers on timely admissions and creating new client records in the EMR, while preserving accuracy and confidentiality. You will meet with parents/guardians, determine eligibility, log data, and coordinate with internal teams and community partners to ensure smooth linkage of services and scheduling of intake assessments.