Intake & Front Desk Coordinator - Behavioral Health

Freedom House Recovery Center Inc; Chapel Hill (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Freedom House Recovery Center in Chapel Hill seeks a friendly, organized receptionist to be the first point of contact for clients. You will greet visitors, answer multi-line calls, triage walk-ins and potential clients, and support the team with essential administrative tasks.

Key duties include screening clients for COVID-19, collecting demographic and insurance information, coordinating with medical staff, updating monthly schedules, verifying insurance at check-in, and assembling intake

Qualifications

• Greets clients and directs calls, handling administrative tasks.

Responsibilities

• Answer and direct calls on a multi-line phone system.
• Triage walk-in clients and phone inquiries.
• Screen potential clients for COVID-19 per CDC guidelines.
• Coordinate with team leads to ensure proper level of care.

Job description

Freedom House Recovery Center in Chapel Hill seeks a friendly, organized receptionist to be the first point of contact for clients. You will greet visitors, answer multi-line calls, triage walk-ins and potential clients, and support the team with essential administrative tasks.

Key duties include screening clients for COVID-19, collecting demographic and insurance information, coordinating with medical staff, updating monthly schedules, verifying insurance at check-in, and assembling intake