Front Desk Specialist - Behavioral Health (PT/FT)

Tarheelinc; Northern (KY); Hybrid; USD 26,000 - 38,000; Full time

Benefits offered by this job

Competitive pay

Paid holidays

Professional growth

Team-oriented environment

Job summary

Tar Heel Human Services, P.C. is seeking a friendly Front Desk Assistant to greet clients, manage appointments, verify insurance, and support clinicians in a behavioral health environment. The role focuses on maintaining confidentiality and delivering a professional, welcoming experience.

The ideal candidate has a high school diploma or equivalent and experience in medical or behavioral health settings, with strong computer skills and the ability to multitask in a fast-paced office.

Qualifications

• High school diploma or equivalent required.
• Experience in medical office, behavioral health, or customer service preferred.
• Strong communication and interpersonal skills.
• Proficiency with computers, email, and Microsoft Office.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Ability to maintain confidentiality and professionalism.

Responsibilities

• Greet clients and visitors in a professional and compassionate manner
• Answer and direct incoming phone calls
• Schedule, confirm, and manage appointments
• Check clients in and out for appointments
• Verify insurance information and collect required documentation
• Maintain client records and ensure confidentiality
• Assist clinicians and administrative staff with daily operations
• Process incoming referrals and coordinate communication with schools and providers
• Manage office correspondence, scanning, filing, and data entry
• Help maintain a clean and organized reception area

Skills

Communication skills

Organizational skills

Multitasking

Confidentiality

Computer proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Tar Heel Human Services, P.C. is seeking a friendly Front Desk Assistant to greet clients, manage appointments, verify insurance, and support clinicians in a behavioral health environment. The role focuses on maintaining confidentiality and delivering a professional, welcoming experience.

The ideal candidate has a high school diploma or equivalent and experience in medical or behavioral health settings, with strong computer skills and the ability to multitask in a fast-paced office.