Front Desk & Intake Coordinator – Health Clinic

HealthRIGHT 360; San Francisco (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

PTO & holidays

Commuter benefits

Retirement plans

Loan forgiveness programs

Training & development

Job summary

HealthRIGHT 360, a nonprofit organization, is committed to providing accessible, comprehensive healthcare services. Our Integrated Care Center Clinic offers primary care, behavioral health, addiction treatment, and more, with a focus on vulnerable populations.

You will be the friendly first point of contact for patients and visitors, handling registrations, scheduling, and data entry. The Front Desk Receptionist role involves scheduling, enrollment support, and task coordination in a

Qualifications

• High school diploma or equivalent.
• Experience in front desk reception, administrative and/or customer service.
• Experience working with staff and volunteers.
• Preferably 2 years’ experience in a medical front office setting.
• Preferably MISYS and One-E-App experience (CAA Certified).
• CPR certification and First Aid certification.

Responsibilities

• Schedules medical clinic appointments and directs calls throughout the agency.
• Assists with enrolling patients into HSF program.
• Makes follow-up calls for providers; calls to confirm 'next day’s appointments'.
• Greets and provides customer service to patients, guests, clients, and vendors.
• Communicates clearly on the phone and accurately takes and delivers messages.
• Works at other locations when needed.
• Orientation, training, and supervision of volunteers on front desk responsibilities may be assigned.
• Operate a single or multiple position telephone switchboard; works in a team-oriented environment.

Skills

Front desk

Administrative tasks

Customer service

Communication

Team coordination

Education

High school diploma

CPR certification

First Aid certification

Tools

MISYS

One-E-App

Job description

HealthRIGHT 360, a nonprofit organization, is committed to providing accessible, comprehensive healthcare services. Our Integrated Care Center Clinic offers primary care, behavioral health, addiction treatment, and more, with a focus on vulnerable populations.

You will be the friendly first point of contact for patients and visitors, handling registrations, scheduling, and data entry. The Front Desk Receptionist role involves scheduling, enrollment support, and task coordination in a