Intake & Benefits Services Specialist

City-of-Manassas,-Va; Manassas (VA); Presencial; USD 35 000 - 55 000; Tempo integral

Resumo da oferta

City of Manassas, Va seeks a Human Services Assistant III to serve as the initial contact for clients seeking benefits and services. The role screens for eligibility, explains programs, and assists with applications, becoming a bridge between applicants and agency services.

Responsibilities include interviewing clients, maintaining records, coordinating appointments, and generating referrals. The position supports Adult Services, Foster Care, and Employment Services programs as needed.

Qualificações

• Proficiency in using office equipment and software for documentation and communication.
• Experience with basic data entry, record-keeping, and report generation.
• Ability to navigate public assistance programs and explain policies clearly.

Responsabilidades

• Screens clients for benefits and services.
• Interviews clients and explains programs, policies, and procedures.
• Assists clients with applications and initial screening of documents.
• Maintains logs and schedules appointments for staff.
• Gathers information from databases to verify eligibility.

Conhecimentos

office equipment operation

word processing

Formação académica

High school diploma with related coursework

Ferramentas

Spreadsheet

Graphics tools

Descrição da oferta de emprego

City of Manassas, Va seeks a Human Services Assistant III to serve as the initial contact for clients seeking benefits and services. The role screens for eligibility, explains programs, and assists with applications, becoming a bridge between applicants and agency services.

Responsibilities include interviewing clients, maintaining records, coordinating appointments, and generating referrals. The position supports Adult Services, Foster Care, and Employment Services programs as needed.