Senior Human Services Intake & Screening Specialist

Virginia-Department-of-Social-Service; Manassas (VA); On-site; USD 42,000 - 65,000; Full time

Job summary

Virginia Department of Social Services is seeking a Human Services Assistant III to serve as the screener and first point of contact for clients seeking benefits and services. The role includes interviewing clients, assisting with applications, and coordinating referrals to program resources.

Responsibilities encompass evaluating program eligibility, maintaining client records, and supporting adult and family services through diverse duties across multiple program areas.

Qualifications

• High school diploma supplemented with post-secondary coursework in social work, human services, gerontology, or related fields.
• Equivalent combination of training and experience providing the required knowledge, skills and abilities.

Responsibilities

• Screens clients for benefits and services.
• Interviews clients and explains programs, services, policies and procedures.
• Assists clients with applications.
• Evaluates and approves agency providers.
• Researches information for client cases.
• Serves as initial contact for applicants seeking services.
• Interviews applicants for benefits and/or service programs.
• Provides information on programs and eligibility requirements.
• Assists in completing applications and initial screening.
• Makes referrals for services as needed.
• Maintains logs of client documentation.

Education

High school diploma with related coursework

Job description

Virginia Department of Social Services is seeking a Human Services Assistant III to serve as the screener and first point of contact for clients seeking benefits and services. The role includes interviewing clients, assisting with applications, and coordinating referrals to program resources.

Responsibilities encompass evaluating program eligibility, maintaining client records, and supporting adult and family services through diverse duties across multiple program areas.