Client Intake & Benefits Specialist

Virginia-Department-of-Social-Service; Pulaski (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Virginia Department of Social Services in Virginia is seeking a Human Services Assistant III to serve as the initial contact for clients seeking benefits and to screen applicants for eligibility. You will help applicants complete applications and gather needed information, and coordinate with benefit, employment or services staff.

Key requirements include the ability to communicate effectively, plan and prioritize work, and build professional relationships with clients and colleagues.

Qualifications

• A high school diploma or equivalent with relevant coursework is required.
• Ability to communicate clearly and professionally with clients and staff.
• Strong organization and record-keeping skills are essential.

Responsibilities

• Screens clients for benefits and services.
• Serves as initial point of contact for applicants.
• Interviews applicants for benefits and assists with completing applications.
• Maintains client documentation and coordinates with staff.

Skills

Communication

Organization

Interpersonal skills

Record keeping

Counseling

Education

High school diploma

Some college

Tools

Word processing

Spreadsheets

Office software

Job description

Virginia Department of Social Services in Virginia is seeking a Human Services Assistant III to serve as the initial contact for clients seeking benefits and to screen applicants for eligibility. You will help applicants complete applications and gather needed information, and coordinate with benefit, employment or services staff.

Key requirements include the ability to communicate effectively, plan and prioritize work, and build professional relationships with clients and colleagues.