Client Intake & Benefits Screener

081-Greensville/Emporia Dept Of Social Services; Virginia (IL); On-site; USD 26,000 - 31,000; Full time

Job summary

The Greensville/Emporia Dept Of Social Services is seeking a Human Services Assistant III to serve as the initial contact for clients seeking benefits and services. You will screen clients for benefits and services, interview them, explain programs, assist with applications, evaluate providers, and coordinate referrals across benefit, employment, and services staff.

This full-time position offers a starting hiring range of $28,480 with compensation commensurate with experience, and requires

Qualifications

• High school diploma with related coursework in social work or human services.
• Experience in public administrative support preferred.
• Ability to interview clients and provide information on programs.

Responsibilities

• Screen clients for benefits and services.
• Interview clients and explain programs.
• Assist clients with applications.
• Maintain logs of client documentation and time sheets.
• Coordinate appointments and referrals for services.

Skills

Customer service

Interviewing

Record keeping

Office software

Education

High school diploma + related coursework

Tools

Office equipment (calculator, fax/copier)

Word processing

Spreadsheets

Job description

The Greensville/Emporia Dept Of Social Services is seeking a Human Services Assistant III to serve as the initial contact for clients seeking benefits and services. You will screen clients for benefits and services, interview them, explain programs, assist with applications, evaluate providers, and coordinate referrals across benefit, employment, and services staff.

This full-time position offers a starting hiring range of $28,480 with compensation commensurate with experience, and requires