Intake & Administrative Coordinator - Nonprofit

Empowering Pathways 365; Upland (CA); On-site; USD 38,000 - 48,000; Full time

Job summary

Empowering Pathways 365 (EP365) in Upland, CA is seeking an Administrative Support Coordinator who is warm, organized, and detail-oriented. You will greet families, handle phone and email inquiries, and support intake and enrollment processes while maintaining tidy files and calendars.

This role offers growth in a nonprofit setting and a chance to positively impact the community. The ideal candidate has a friendly demeanor, strong attention to detail, and the ability to manage multiple tasks.

Qualifications

• High school diploma or current enrollment required.
• Friendly, approachable, professional demeanor.
• Strong attention to detail and follow-through.
• Ability to manage multiple tasks and stay focused.
• Willingness to ask questions and do the job right.
• Basic comfort with Google Docs, email, and phones.

Responsibilities

• Greet families, participants, and visitors with warmth and professionalism.
• Answer phones and respond to emails on behalf of EP365.
• Support intake and enrollment workflows including collecting and organizing family paperwork.
• Maintain accurate and organized physical and digital files and records.
• Assist with scheduling, calendar management, and appointment reminders.
• Complete assigned tasks accurately and on time, flagging questions before they become errors.
• Support the leadership team with general administrative tasks as needed.

Skills

Attention to detail

Multitasking

Professional demeanor

Communication

Organization

Education

High school diploma or current enrollment

Tools

Google Docs

Email

Phone systems

Job description

Empowering Pathways 365 (EP365) in Upland, CA is seeking an Administrative Support Coordinator who is warm, organized, and detail-oriented. You will greet families, handle phone and email inquiries, and support intake and enrollment processes while maintaining tidy files and calendars.

This role offers growth in a nonprofit setting and a chance to positively impact the community. The ideal candidate has a friendly demeanor, strong attention to detail, and the ability to manage multiple tasks.