Part Time Intake Coordinator

STRENGTH OF MIND; Claremore (OK); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Part-time schedule with flexibility

Mission-driven collaboration

Supportive work environment focused on

Job summary

STRENGTH OF MIND is seeking a detail-oriented, people-focused intake coordinator to serve as the welcoming first point of contact. You will gather information, coordinate next steps, and ensure a smooth experience for clients, patients, or customers in a fast-paced environment that values accuracy and service.

The role emphasizes thorough intake data entry, careful verification of documents, and collaboration with internal teams to ensure timely service.

Qualifications

• Previous experience in intake coordination, customer service, administrative support, or a related role preferred.
• Strong verbal and written communication skills.
• Excellent attention to detail and accuracy in data entry.
• Ability to manage multiple priorities and stay organized.
• Comfortable using computer systems, databases, and standard office software.
• Professional, courteous, and adaptable approach to supporting others.
• Ability to work independently while following established procedures.
• Strong problem-solving skills and sound judgment.

Responsibilities

• Respond to incoming calls, emails, or online inquiries in a professional and timely manner.
• Collect, review, and enter intake information accurately and efficiently.
• Guide individuals through intake procedures and explain next steps clearly.
• Verify completeness of forms, documents, and required information.
• Coordinate scheduling, referrals, or follow-up actions as needed.
• Maintain organized records and update internal systems with accurate information.
• Communicate with internal teams to support a smooth handoff and timely service delivery.
• Protect sensitive information and follow applicable privacy and confidentiality standards.
• Identify and elevate issues, missing information, or concerns when appropriate.

Skills

Communication

Data entry accuracy

Multitasking

Independent work

Problem solving

Adaptability

Organization

Scheduling systems

Intake workflows

Answering phones

Tools

Office software

Job description

We are seeking a detail-oriented and people-focused professional to support our intake process on a part-time basis. In this role, you will serve as a welcoming first point of contact, helping gather information, coordinate next steps, and ensure a smooth and efficient experience for clients, patients, or customers. The ideal candidate is organized, responsive, and comfortable working in a fast-paced environment where accuracy and service matter.

Responsibilities

• Respond to incoming calls, emails, or online inquiries in a professional and timely manner
• Collect, review, and enter intake information accurately and efficiently
• Guide individuals through intake procedures and explain next steps clearly
• Verify completeness of forms, documents, and required information
• Coordinate scheduling, referrals, or follow-up actions as needed
• Maintain organized records and update internal systems with accurate information
• Communicate with internal teams to support a smooth handoff and timely service delivery
• Protect sensitive information and follow applicable privacy and confidentiality standards
• Identify and elevate issues, missing information, or concerns when appropriate

Qualifications

• Previous experience in intake coordination, customer service, administrative support, or a related role preferred
• Strong verbal and written communication skills
• Excellent attention to detail and accuracy in data entry
• Ability to manage multiple priorities and stay organized
• Comfortable using computer systems, databases, and standard office software
• Professional, courteous, and adaptable approach to supporting others
• Ability to work independently while following established procedures
• Strong problem-solving skills and sound judgment

Preferred Attributes

• Familiarity with scheduling systems, intake workflows, answering phones
• Ability to maintain composure in sensitive or high-volume situations
• Commitment to providing a positive and supportive experience for each individual

What We Offer

• Part-time schedule with flexibility
• Opportunity to contribute to a mission-driven and collaborative team
• Supportive work environment focused on quality service and professional growth
• Valuable experience in coordination, communication, and administrative operations

Equal Opportunity

We are committed to creating an inclusive and welcoming workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law.