Intake & Welcome Center Specialist

18 Degrees, Inc.; Pittsfield (MA); On-site; USD 21,000 - 30,000; Full time

Job summary

18 Degrees, Inc. is seeking an organized Administrative Assistant to support multiple programs and staff. You will manage the intake system, calendar coordination, and mailings while ensuring a welcoming environment for clients and staff.

Responsibilities include directing calls, maintaining supplies, and assisting committees. A high school diploma and secretarial experience are required; bilingual skills are a plus. Location is Pittsfield, MA.

Qualifications

• Good to excellent knowledge of Microsoft Office Programs.
• Ability to manage many tasks in a busy environment.
• Flexibility, pleasing tone and patience when assisting staff and clients.
• Second language skills are desirable.

Responsibilities

• Data Management: Maintain staff directories and building security procedures.
• Enter family/client intake information in FAMCare and manage meeting calendars.
• Administrative Duties: assist communications, newsletters, and mass mailings.
• Direct incoming calls to appropriate program or staff member.
• Participate in agency committees and coordinate room reservations at 480 West Street.
• Order, maintain, and organize office and kitchen supply inventory.
• Share information promptly and relay pertinent updates when relieving others.

Skills

Multitasking

Communication

Second language desirable

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

18 Degrees, Inc. is seeking an organized Administrative Assistant to support multiple programs and staff. You will manage the intake system, calendar coordination, and mailings while ensuring a welcoming environment for clients and staff.

Responsibilities include directing calls, maintaining supplies, and assisting committees. A high school diploma and secretarial experience are required; bilingual skills are a plus. Location is Pittsfield, MA.