Administrative Support Coordinator

Empowering Pathways 365; Upland (CA); On-site; USD 38,000 - 48,000; Full time

Job summary

Empowering Pathways 365 (EP365) in Upland, CA is seeking an Administrative Support Coordinator who is warm, organized, and detail-oriented. You will greet families, handle phone and email inquiries, and support intake and enrollment processes while maintaining tidy files and calendars.

This role offers growth in a nonprofit setting and a chance to positively impact the community. The ideal candidate has a friendly demeanor, strong attention to detail, and the ability to manage multiple tasks.

Qualifications

• High school diploma or current enrollment required.
• Friendly, approachable, professional demeanor.
• Strong attention to detail and follow-through.
• Ability to manage multiple tasks and stay focused.
• Willingness to ask questions and do the job right.
• Basic comfort with Google Docs, email, and phones.

Responsibilities

• Greet families, participants, and visitors with warmth and professionalism.
• Answer phones and respond to emails on behalf of EP365.
• Support intake and enrollment workflows including collecting and organizing family paperwork.
• Maintain accurate and organized physical and digital files and records.
• Assist with scheduling, calendar management, and appointment reminders.
• Complete assigned tasks accurately and on time, flagging questions before they become errors.
• Support the leadership team with general administrative tasks as needed.

Skills

Attention to detail

Multitasking

Professional demeanor

Communication

Organization

Education

High school diploma or current enrollment

Tools

Google Docs

Email

Phone systems

Job description

Upland, United States | Posted on 07/28/2026

Empowering Pathways 365 (EP365) is a California 501(c)(3) nonprofit providing inclusive therapeutic recreation, adaptive sports, and wellness programming for individuals with intellectual and developmental disabilities across the Inland Empire. We are growing fast and looking for a warm, organized, and detail-oriented Administrative Support Coordinator to join our team. This is a great opportunity for someone who is eager to learn, ready to work, and passionate about making a difference in their community.

Key Responsibilities

• Greet families, participants, and visitors with warmth and professionalism
• Answer phones and respond to emails on behalf of EP365
• Support intake and enrollment workflows including collecting and organizing family paperwork
• Maintain accurate and organized physical and digital files and records
• Assist with scheduling, calendar management, and appointment reminders
• Complete assigned tasks accurately and on time, flagging questions before they become errors
• Support the leadership team with general administrative tasks as needed

What We Are Looking For

• Friendly, approachable, and professional demeanor
• Strong attention to detail and follow-through
• Ability to manage multiple tasks and stay focused
• Willingness to ask questions and do the job right
• Basic comfort with Google Docs, email, and phones
• High school diploma or currently enrolled

Bonus (Not Required)

• Bilingual in English and Spanish
• Experience working with individuals with disabilities
• Prior customer service or front desk experience
• Experience with nonprofit or community organizations