Insurance Transformation Program Manager

EY; Arlington (VA); On-site; USD 143,000 - 262,000; Full time

Job summary

EY is seeking a seasoned Manager to lead complex life insurance, annuity, and group benefits transformation engagements within the BTG practice. You will guide multi-disciplinary teams, define delivery roadmaps, and partner with client executives to drive strategic business and technology outcomes.

Responsibilities include governance, program delivery excellence, and stakeholder management, with emphasis on leveraging Agile/SAFe methodologies and AI-enabled solutions.

Qualifications

• Bachelor's degree and 6-10+ years of relevant professional experience.
• 5+ years of experience within Life, Annuity, or Group Benefits insurance.
• Demonstrated experience leading large-scale business and technology transformation programs.
• Experience managing client relationships and leading cross-functional teams in complex delivery environments.
• Experience with policy administration platforms including FAST (Verisk), FINEOS AdminSuite, ALIP, OIPA, DXC wmA/CyberLife or comparable PAS solutions.
• Strong understanding of the Life & Annuity value chain (product configuration, underwriting, policy administration, servicing, claims).
• Program management experience within onshore/offshore delivery models with multiple vendors.
• Experience overseeing platform configuration, integration, APIs, middleware, and data migration.
• Strong executive communication, presentation, and stakeholder management skills.
• Demonstrated ability to influence senior business and technology leaders.
• Strong analytical, problem-solving, and strategic thinking capabilities.
• Advanced proficiency with PowerPoint and Excel.
• Experience working with Agile frameworks (Scrum, Kanban, SAFe).
• Willingness to travel up to 50% based on client needs.

Responsibilities

• Lead large-scale platform transformation programs, ensuring delivery aligns with objectives, architecture standards, and commitments.
• Serve as trusted advisor to client leaders, driving strategic outcomes and stakeholder alignment.
• Define delivery roadmaps, governance models, and execution strategies across complex workstreams.
• Oversee program scope, budget, risks, dependencies, resources, and delivery performance.
• Lead governance forums and drive collaboration across client, EY, and vendor teams.
• Ensure delivery excellence through Agile, SAFe, DevOps, quality engineering, and release management.
• Drive adoption of AI-enabled solutions, automation, and data-driven insights.
• Monitor program health, security, compliance, and architecture standards.

Skills

Program management

Executive stakeholder management

Agile / SAFe

Insurance domain knowledge

Cross-functional leadership

Strategic thinking

PowerPoint & Excel

Vendor management

Travel readiness

Communication

Education

Bachelor's degree in related field

Advanced degree (CS/Info Systems/Engineering/Business)

Tools

FAST (Verisk)

FINEOS AdminSuite

ALIP

OIPA

DXC wmA/CyberLife

EXL LifePro

Job description

EY is seeking a seasoned Manager to lead complex life insurance, annuity, and group benefits transformation engagements within the BTG practice. You will guide multi-disciplinary teams, define delivery roadmaps, and partner with client executives to drive strategic business and technology outcomes.

Responsibilities include governance, program delivery excellence, and stakeholder management, with emphasis on leveraging Agile/SAFe methodologies and AI-enabled solutions.