Insurance Transformation Program Lead

EY; McLean (VA); Hybrid; USD 143,000 - 262,000; Full time

Job summary

EY is seeking a Manager to lead complex insurance transformation programs within its BTG practice. You will guide large-scale platform transformations for life, annuity, and group insurance, manage diverse teams, and partner with clients to deliver strategic business and technology outcomes.

You will oversee governance, roadmaps, and integration efforts, while leveraging Agile, SAFe, and DevOps practices to ensure delivery excellence. Travel up to 50% is expected based on client needs.

Qualifications

• Bachelor's degree and 6-10+ years of relevant professional experience.
• 5+ years of experience within Life, Annuity, or Group Benefits insurance
• Demonstrated experience leading large-scale business and technology transformation programs
• Experience managing client relationships and leading cross-functional teams in complex delivery environments
• Experience with one or more policy administration platforms including FAST (Verisk), FINEOS AdminSuite, ALIP, OIPA, DXC wmA/CyberLife, EXL LifePro, or comparable modern PAS solutions
• Strong understanding of the Life & Annuity value chain, including product configuration, underwriting, policy administration, servicing, and claims
• Program management experience within onshore/offshore delivery models involving multiple vendors and stakeholders
• Experience overseeing platform configuration, integration, APIs, middleware, and data migration efforts
• Strong executive communication, presentation, and stakeholder management skills
• Demonstrated ability to influence senior business and technology leaders
• Strong analytical, problem-solving, and strategic thinking capabilities
• Advanced proficiency with PowerPoint and Excel
• Strong experience working within Agile frameworks, including Scrum, Kanban, and SAFe practices.
• Willingness to travel up to 50% based on client needs

Responsibilities

• Lead large-scale platform transformation programs, ensuring delivery aligns with business objectives, architecture standards, and contractual commitments.
• Serve as a trusted advisor to client business and technology leaders, driving strategic outcomes and stakeholder alignment.
• Define delivery roadmaps, governance models, and execution strategies across complex workstreams.
• Oversee program scope, budget, risks, dependencies, resources, and overall delivery performance.
• Lead governance forums and drive collaboration across client, EY, and vendor teams to resolve complex business and technology challenges.
• Ensure delivery excellence through Agile, SAFe, DevOps, quality engineering, release management, and operational readiness practices.
• Drive adoption of AI-enabled solutions, automation, and data-driven insights to improve productivity, quality, decision-making, and business value.
• Monitor program health, compliance, security, and architecture standards while proactively addressing delivery risks and opportunities.
• Lead, coach, and mentor consulting teams, fostering a culture of accountability, collaboration, innovation, and continuous improvement.
• Support performance management, career development, and talent growth for consultants and senior consultants.
• Build high-performing teams through effective resource planning, knowledge sharing, and leadership development.
• Support account growth through client relationship management, opportunity identification, and proposal development.
• Contribute to solution shaping, estimations, client presentations, and pursuit activities.
• Advance practice capabilities through thought leadership, innovation, AI adoption, and insurance transformation best practices.
• Stay current on emerging technologies and market trends to identify opportunities for client value creation and operational efficiency

Skills

Leadership

Strategic thinking

Stakeholder management

Agile frameworks

Executive communication

PowerPoint

Excel

Program management

Client relationship management

Team leadership

Education

Bachelor's degree

Advanced degree (MBA or related)

Tools

FAST (Verisk)

FINEOS AdminSuite

ALIP

OIPA

DXC wmA/CyberLife

EXL LifePro

Job description

EY is seeking a Manager to lead complex insurance transformation programs within its BTG practice. You will guide large-scale platform transformations for life, annuity, and group insurance, manage diverse teams, and partner with clients to deliver strategic business and technology outcomes.

You will oversee governance, roadmaps, and integration efforts, while leveraging Agile, SAFe, and DevOps practices to ensure delivery excellence. Travel up to 50% is expected based on client needs.