Insurance Transformation Manager: Lead Growth & Change

EY; Austin (TX); Remote; USD 143,000 - 262,000; Full time

Job summary

EY is seeking a Manager to lead transformational programs for life insurance, annuity, and group benefits clients. You will manage multidisciplinary teams, define delivery roadmaps, and ensure governance across complex workstreams.

The role requires strong executive communication and a proven track record in insurance transformations. You will drive strategic outcomes, oversee budgets and risks, and mentor consultants while contributing to EY’s insurance consulting practice growth.

Qualifications

• Bachelor's degree and 6–10+ years of relevant professional experience.
• 5+ years of experience within Life, Annuity, or Group Benefits insurance
• Demonstrated experience leading large-scale business and technology transformation programs
• Experience managing client relationships and leading cross-functional teams in complex delivery environments
• Experience with one or more policy administration platforms including FAST (Verisk), FINEOS AdminSuite, ALIP, OIPA, DXC wmA/CyberLife, EXL LifePro, or comparable modern PAS solutions
• Strong understanding of the Life & Annuity value chain, including product configuration, underwriting, policy administration, servicing, and claims
• Program management experience within onshore/offshore delivery models involving multiple vendors and stakeholders
• Experience overseeing platform configuration, integration, APIs, middleware, and data migration efforts
• Strong executive communication, presentation, and stakeholder management skills
• Demonstrated ability to influence senior business and technology leaders
• Strong analytical, problem-solving, and strategic thinking capabilities
• Advanced proficiency with PowerPoint and Excel
• Strong experience working within Agile frameworks, including Scrum, Kanban, and SAFe practices
• Willingness to travel up to 50% based on client needs

Responsibilities

• Lead client engagements and manage multidisciplinary teams focused on life, annuity, and group insurance transformation initiatives
• Define delivery roadmaps, governance models, and execution strategies across complex workstreams
• Oversee program scope, budget, risks, dependencies, resources, and overall delivery performance
• Lead governance forums and drive collaboration across client, EY, and vendor teams
• Ensure delivery excellence through Agile, SAFe, DevOps, quality engineering, release management, and operational readiness practices
• Drive adoption of AI-enabled solutions, automation, and data-driven insights to improve productivity and value
• Monitor program health, security, and architecture standards while addressing risks and opportunities
• Lead, coach, and mentor consulting teams and support performance management and talent growth
• Support account growth through client relationship management, opportunity identification, and proposals
• Advance practice capabilities through thought leadership, innovation, AI adoption, and insurance transformation best practices

Skills

Leadership

Program management

Agile & SAFe

Stakeholder management

Client relationship management

Communication

Data-driven decision making

PowerPoint & Excel

Education

Bachelor's degree

Advanced degree preferred

Tools

FAST (Verisk)

FINEOS AdminSuite

ALIP

OIPA

DXC wmA/CyberLife

EXL LifePro

Job description

EY is seeking a Manager to lead transformational programs for life insurance, annuity, and group benefits clients. You will manage multidisciplinary teams, define delivery roadmaps, and ensure governance across complex workstreams.

The role requires strong executive communication and a proven track record in insurance transformations. You will drive strategic outcomes, oversee budgets and risks, and mentor consultants while contributing to EY’s insurance consulting practice growth.