Insurance Transformation Manager

EY; Chantilly (VA); On-site; USD 143,000 - 285,000; Full time

Job summary

EY is seeking a Manager to lead complex life, annuity, and group insurance transformation programs. You will guide multidisciplinary teams, shape delivery roadmaps, and advise client executives on strategic outcomes. The role emphasizes governance, risk management, and strong stakeholder communication.

You will partner with EY leadership to drive business growth, develop talent, and deliver high-impact technology-enabled transformations across insurance value chains. Travel up to 50% is expected.

Qualifications

• Bachelor's degree and 6–10+ years of relevant experience.
• 5+ years of experience within Life, Annuity, or Group Benefits insurance.
• Demonstrated experience leading large-scale business and technology transformation programs.
• Experience managing client relationships and leading cross-functional teams in complex delivery environments.
• Experience with one or more policy administration platforms including FAST (Verisk), FINEOS AdminSuite, ALIP, OIPA, DXC wmA/CyberLife, EXL LifePro, or comparable modern PAS solutions.
• Strong understanding of the Life & Annuity value chain, including product configuration, underwriting, policy administration, servicing, and claims.
• Program management experience within onshore/offshore delivery models involving multiple vendors and stakeholders.
• Experience overseeing platform configuration, integration, APIs, middleware, and data migration efforts.
• Strong executive communication, presentation, and stakeholder management skills.
• Demonstrated ability to influence senior business and technology leaders.
• Strong analytical, problem-solving, and strategic thinking capabilities.
• Advanced proficiency with PowerPoint and Excel.
• Strong experience working within Agile frameworks, including Scrum, Kanban, and SAFe practices.
• Willingness to travel up to 50% based on client needs.

Responsibilities

• Lead large-scale platform transformation programs, ensuring delivery aligns with business objectives, architecture standards, and contractual commitments.
• Serve as a trusted advisor to client business and technology leaders, driving strategic outcomes and stakeholder alignment.
• Define delivery roadmaps, governance models, and execution strategies across complex workstreams.
• Oversee program scope, budget, risks, dependencies, resources, and overall delivery performance.
• Lead governance forums and drive collaboration across client, EY, and vendor teams to resolve complex business and technology challenges.
• Ensure delivery excellence through Agile, SAFe, DevOps, quality engineering, release management, and operational readiness practices.
• Drive adoption of AI-enabled solutions, automation, and data-driven insights to improve productivity, quality, decision-making, and business value.
• Monitor program health, compliance, security, and architecture standards while proactively addressing delivery risks and opportunities.
• Lead, coach, and mentor consulting teams, fostering a culture of accountability, collaboration, innovation, and continuous improvement.
• Support performance management, career development, and talent growth for consultants and senior consultants.
• Build high-performing teams through effective resource planning, knowledge sharing, and leadership development.
• Support account growth through client relationship management, opportunity identification, and proposal development.
• Contribute to solution shaping, estimations, client presentations, and pursuit activities.
• Advance practice capabilities through thought leadership, innovation, AI adoption, and insurance transformation best practices.
• Stay current on emerging technologies and market trends to identify opportunities for client value creation and operational efficiency.

Skills

Program management

Life insurance knowledge

Delivery leadership

Stakeholder management

Agile / SAFe / Scrum

Executive communication

PowerPoint

Excel

Travel up to 50%

Education

Bachelor's degree

Advanced degree (preferred)

Tools

Policy administration systems

APIs & integration

Data migration

Job description

EY is seeking a Manager to lead complex life, annuity, and group insurance transformation programs. You will guide multidisciplinary teams, shape delivery roadmaps, and advise client executives on strategic outcomes. The role emphasizes governance, risk management, and strong stakeholder communication.

You will partner with EY leadership to drive business growth, develop talent, and deliver high-impact technology-enabled transformations across insurance value chains. Travel up to 50% is expected.