Receptionist & Client Services for Insurance Growth

Randy Wagner - State Farm Agent; Cincinnati (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Randy Wagner - State Farm Agent in Cincinnati is seeking a friendly Receptionist Team Member to join our office. The role focuses on greeting clients, handling inquiries, scheduling, and maintaining accurate records while delivering exceptional service.

The ideal candidate is organized, has strong communication skills, and is comfortable discussing insurance products with customers. Experience in customer service and basic computer skills are preferred; training and advancement opportunities are

Qualifications

• Experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Good organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage with prospective and existing customers to discuss insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service experience

Communication skills

Organizational skills

Multitasking

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Randy Wagner - State Farm Agent in Cincinnati is seeking a friendly Receptionist Team Member to join our office. The role focuses on greeting clients, handling inquiries, scheduling, and maintaining accurate records while delivering exceptional service.

The ideal candidate is organized, has strong communication skills, and is comfortable discussing insurance products with customers. Experience in customer service and basic computer skills are preferred; training and advancement opportunities are