Receptionist - State Farm Agent Team Member

Randyweissenhofer; Carol Stream, Northern (IL, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Randy Weissenhofer State Farm Agent is seeking a Receptionist to greet customers, schedule appointments, and manage office communications in a friendly, organized manner.

The ideal candidate will have prior receptionist or customer service experience, strong communication and multitasking abilities, and be comfortable discussing insurance options with prospective customers.

Qualifications

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations.
• Proficient in Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone.
• Schedule appointments and handle office communications.
• Maintain customer records and respond to inquiries.
• Identify opportunities to offer insurance options.
• Provide excellent service and follow up on needs.
• Support team with administrative tasks.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

CRM systems

Tools

Microsoft Office

Job description

Benefits:

• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 1983 and currently lead a close-knit team of four. Before beginning my State Farm career, I worked in the paper industry. Outside of the office, family is a big part of my life - I'm the proud parent of three children and grandparent of eight.

Staying connected to our community is important to us. I'm an active member of both the local Chamber of Commerce and Rotary Club and enjoy building relationships with the people and businesses we serve.

Our agency offers paid time off, licensing reimbursement, and a strong commitment to work-life balance. We're also open to offering a health insurance stipend based on individual needs.

Our culture values independence, initiative, and hard work. I'm looking for someone who is enthusiastic, self-motivated, willing to go the extra mile, and doesn't give up when faced with a challenge. If you're comfortable thinking on your feet, motivated by earning potential, and ready to take ownership of your success, we'd love to meet you.

ROLE DESCRIPTION:

Randy Weissenhofer - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.