Receptionist - State Farm Agent Team Member

Randy Elder - State Farm Agent; White Lake Charter Township (MI); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Randy Elder - State Farm Agent in Michigan is seeking a Receptionist - State Farm Agent Team Member. The role focuses on greeting customers, managing inquiries, and supporting daily office operations.

You will engage with customers to identify insurance options, maintain records, and contribute to a positive, productive workplace. Strong organizational and communication skills are essential, with comfort in sales conversations and basic computer skills.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Job description

Benefits:

• Health insurance


• Opportunity for advancement


• Paid time off


• Profit sharing


• Training & development


• Bonus based on performance


• Competitive salary


• Flexible schedule

About our Agency:

Randy runs a successful agency and is passionate about developing his team members to be their very best. The team is dedicated to helping others and providing superior customer service. Our office is well organized with efficent processes. Check out our Google Reviews!

ROLE DESCRIPTION:

Randy Elder - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.


• Manage appointment scheduling and office communications.


• Assist in handling incoming inquiries and maintaining customer records.


• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.


• Provide excellent customer service and follow up on customers needs.


• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.


• Communication and interpersonal skills.


• Organizational and multitasking abilities.


• Comfortable with engaging in sales conversations.


• Basic computer skills, including Microsoft Office and CRM systems.