Receptionist & Insurance Support Specialist

Randy Elder - State Farm Agent; White Lake Charter Township (MI); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Randy Elder - State Farm Agent in Michigan is seeking a Receptionist - State Farm Agent Team Member. The role focuses on greeting customers, managing inquiries, and supporting daily office operations.

You will engage with customers to identify insurance options, maintain records, and contribute to a positive, productive workplace. Strong organizational and communication skills are essential, with comfort in sales conversations and basic computer skills.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Job description

Randy Elder - State Farm Agent in Michigan is seeking a Receptionist - State Farm Agent Team Member. The role focuses on greeting customers, managing inquiries, and supporting daily office operations.

You will engage with customers to identify insurance options, maintain records, and contribute to a positive, productive workplace. Strong organizational and communication skills are essential, with comfort in sales conversations and basic computer skills.