Insurance Office Assistant & Receptionist — Growth Path

Tammy Johnson Ins Agency Inc; Macomb Township (MI); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Free food & snacks

Opportunity for advancement

Paid time off

Training & development

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Flexible schedule

Job summary

Tammy Johnson State farm is seeking a friendly Receptionist/Office Manager Assistant to support daily operations and help our business grow. You will greet customers, manage appointments, handle inquiries, explain billing, and promote Life, Auto and Home insurance while keeping records and the office organized.

Ideal candidates are highly organized, service oriented, and eager to learn and advance within the insurance industry. Join our team and contribute to a positive, productive workplace.

Qualifications

• Experience in receptionist or customer service roles is preferred.
• Good communication and interpersonal skills are essential.
• Strong organizational and multitasking abilities.
• Comfortable with sales conversations and upselling insurance options.
• Insurance licenses or willingness to obtain are required.

Responsibilities

• Greet customers in person and on the phone, directing them to the right team.
• Manage appointment scheduling and office communications.
• Handle insurance inquiries and maintain customer records.
• Engage with prospects to offer insurance options and close on opportunities.
• Answer phones, manage mail, and keep the office organized.
• Explain billing and take payments; support team with admin tasks.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Education

Property & Casualty license

Life insurance license

Tools

Microsoft Office

CRM systems

Job description

Tammy Johnson State farm is seeking a friendly Receptionist/Office Manager Assistant to support daily operations and help our business grow. You will greet customers, manage appointments, handle inquiries, explain billing, and promote Life, Auto and Home insurance while keeping records and the office organized.

Ideal candidates are highly organized, service oriented, and eager to learn and advance within the insurance industry. Join our team and contribute to a positive, productive workplace.