Insurance Agency Receptionist — Growth Path & PTO

State Farm; Willis (TX); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Opportunity for advancement

Job summary

State Farm Agent Team is seeking a Receptionist to join our office in Willis, TX. The role focuses on greeting clients, managing appointments, and maintaining records while identifying sales opportunities and delivering excellent customer service.

Ideal candidates are organized, detail-oriented, and eager to learn within the insurance industry, contributing to a positive, productive workplace.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication

Organizational skills

Sales conversations

Customer service

Tools

Microsoft Office

CRM systems

Job description

State Farm Agent Team is seeking a Receptionist to join our office in Willis, TX. The role focuses on greeting clients, managing appointments, and maintaining records while identifying sales opportunities and delivering excellent customer service.

Ideal candidates are organized, detail-oriented, and eager to learn within the insurance industry, contributing to a positive, productive workplace.