Insurance Office Receptionist & Growth-Oriented Support

David Samuel State Farm Agency; Philadelphia (Philadelphia County); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Training & development

Job summary

David Samuel State Farm Agency is seeking a Receptionist to join our team. You will greet customers, manage appointments, and handle inquiries while maintaining customer records. You will engage with clients to identify insurance options and provide excellent service in a collaborative office setting.

Ideal candidates are organized, detail-oriented, and eager to learn in the insurance industry. This is a frontline role with growth opportunities and exposure to a supportive team environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone and direct them to the right team.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Interpersonal communication

Organizational skills

Sales conversations

Microsoft Office

Tools

CRM systems

Job description

David Samuel State Farm Agency is seeking a Receptionist to join our team. You will greet customers, manage appointments, and handle inquiries while maintaining customer records. You will engage with clients to identify insurance options and provide excellent service in a collaborative office setting.

Ideal candidates are organized, detail-oriented, and eager to learn in the insurance industry. This is a frontline role with growth opportunities and exposure to a supportive team environment.