Receptionist - State Farm Agent Team Member

Tammy Johnson Ins Agency Inc; Macomb Township (MI); Sur place; USD 32 000 - 48 000; Plein temps

Avantages offerts par ce poste

Free food & snacks

Opportunity for advancement

Paid time off

Training & development

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Flexible schedule

Résumé du poste

Tammy Johnson State farm is seeking a friendly Receptionist/Office Manager Assistant to support daily operations and help our business grow. You will greet customers, manage appointments, handle inquiries, explain billing, and promote Life, Auto and Home insurance while keeping records and the office organized.

Ideal candidates are highly organized, service oriented, and eager to learn and advance within the insurance industry. Join our team and contribute to a positive, productive workplace.

Qualifications

• Experience in receptionist or customer service roles is preferred.
• Good communication and interpersonal skills are essential.
• Strong organizational and multitasking abilities.
• Comfortable with sales conversations and upselling insurance options.
• Insurance licenses or willingness to obtain are required.

Responsabilités

• Greet customers in person and on the phone, directing them to the right team.
• Manage appointment scheduling and office communications.
• Handle insurance inquiries and maintain customer records.
• Engage with prospects to offer insurance options and close on opportunities.
• Answer phones, manage mail, and keep the office organized.
• Explain billing and take payments; support team with admin tasks.

Connaissances

Customer service

Communication

Organizational skills

Sales conversations

Formation

Property & Casualty license

Life insurance license

Outils

Microsoft Office

CRM systems

Description du poste

Benefits:

• Free food & snacks
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Flexible schedule

ROLE DESCRIPTION:

Tammy Johnson State farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist/Office Manager Assistant.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. We are looking for someone to help our business grow. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members or helping them understand their insurance.
• Manage appointment scheduling and office communications.
• Assist in handling incoming Insurance inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options and make the offer.
• Answer the phones
• Get the mail
• Build Relationships with customers
• Provide excellent customer service and follow up on customer's needs.
• Support the team with various administrative tasks and projects.
• Offer Life, Auto and Home insurance products to people that call in
• Explain Billing and take Payments
• Help keep office clean and organized

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Insurance Licensed Property and Casualty and Life or be willing to obtain
• Basic computer skills, including Microsoft Office and CRM systems