Insurance CX Account Manager - Hybrid

Amsive LLC; New York (NY); Ibrido; USD 68.000 - 83.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health Insurance

401(k) with company match program

Paid Parental Leave

Unlimited Vacation Time

Annual Sick Days

Annual Personal Days

11 Paid Holidays

Dental

Vision

Descrizione del lavoro

Amsive is hiring an Account Manager, Customer Experience, to support a portfolio of insurance clients across digital, email and direct-response marketing programs. You will coordinate cross-functional teams and own client relationships with accountability and clarity.

The role requires strong organizational skills, proactive ownership, and the ability to manage multiple workstreams in a fast-paced environment. Hybrid in Midtown Manhattan, NY.

Competenze

• 2–4+ years managing direct and digital marketing programs.
• Experience in insurance, financial services, or another regulated industry preferred.
• 2+ years in an agency environment with client relationships.
• Experience overseeing multi-channel marketing campaigns as main client contact.

Mansioni

• Own day-to-day execution and coordination of client programs; partner with Account Director on strategy and health.
• Build relationships with clients and understand business objectives to ensure partnership satisfaction.
• Learn and use company tools for project and account management.
• Create and manage internal project timelines and communications.
• Log resource hours into Asana daily.
• Schedule and facilitate client campaigns across agency channels; lead internal meetings for clarity.
• Oversee program delivery, manage expectations on timing and scope changes.
• Own QA for client-facing work and verify deliverables against requirements.

Conoscenze

Client facing marketing

Insurance industry exposure

Project coordination

Strong communication

Multi-channel marketing

Formazione

Bachelor's degree in Marketing or related field

Strumenti

Asana

PowerPoint

Excel

Descrizione del lavoro

Amsive is hiring an Account Manager, Customer Experience, to support a portfolio of insurance clients across digital, email and direct-response marketing programs. You will coordinate cross-functional teams and own client relationships with accountability and clarity.

The role requires strong organizational skills, proactive ownership, and the ability to manage multiple workstreams in a fast-paced environment. Hybrid in Midtown Manhattan, NY.