Insurance Account Director – Omnichannel CX Leader

Amsive LLC; New York (NY); Hybride; USD 117 000 - 143 000; Plein temps

Avantages offerts par ce poste

Salary starting at $130,000/yr

Unlimited Vacation Time

Dental, Vision, Health Insurance

401(k) with company match

Paid Parental Leave

Résumé du poste

Amsive LLC is seeking an Account Director, Customer Experience (Insurance Sector) in a HYBRID role based in New York or Nashville. You will lead data‑driven, omnichannel marketing programs for complex insurance accounts, guiding cross‑functional teams to deliver high‑impact campaigns and strong client outcomes.

The ideal candidate has 8+ years of integrated marketing leadership, deep client relationship skills, and a strategic mindset to grow existing accounts while identifying upsell

Qualifications

• 8+ years of experience managing integrated marketing programs in an agency, client‑side or marketing‑services environment.
• Experience across digital and direct channels; direct mail and lifecycle/email preferred.
• Insurance industry experience preferred, particularly Property & Casualty, or similarly data‑driven sectors.

Responsabilités

• Builds empathetic client relationships and understands marketing and business challenges to create sound program solutions.
• Leads cross‑functional teams in omnichannel campaigns to achieve client objectives and satisfaction.
• Interprets data and analytics to craft narratives showing program impact on client business.
• Owns day‑to‑day client interaction, ensuring proactive, proactive account management and profitability.
• Manages internal timelines, resource hours, and project communication across agency channels.
• Oversees campaign planning, scope, timing, and budget implications; drives ongoing optimization.

Connaissances

Account leadership

Client relationship management

Omnichannel marketing

Data-driven decision making

Strategic thinking

Project management

Cross-functional collaboration

Mentoring/leadership

Formation

Bachelor's degree in Marketing/Business

Outils

Asana

PowerPoint

Excel

Description du poste

Amsive LLC is seeking an Account Director, Customer Experience (Insurance Sector) in a HYBRID role based in New York or Nashville. You will lead data‑driven, omnichannel marketing programs for complex insurance accounts, guiding cross‑functional teams to deliver high‑impact campaigns and strong client outcomes.

The ideal candidate has 8+ years of integrated marketing leadership, deep client relationship skills, and a strategic mindset to grow existing accounts while identifying upsell