Insurance Customer Service Representative

Foundever; Orlando (FL); Remote; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as an Insurance Customer Service Representative in a fully remote role. This position offers competitive pay and comprehensive benefits, including health insurance and 401(k). You will be part of a dynamic team focused on delivering exceptional customer experiences for one of the largest insurance providers in the U.S. With paid training and flexible shifts, this is an excellent opportunity for those looking to grow their careers in a supportive environment. If you have a passion for helping others and meet the qualifications, we encourage you to apply!

Benefits

401(k)

Health insurance

Dental insurance

Vision insurance

Paid time off

Bonuses

Career growth opportunities

Paid training

Qualifications

• Must reside in Florida and be at least 18 years old.
• 6 months of relevant experience required.

Responsibilities

• Handle inbound calls providing exceptional customer service.
• Maintain a distraction-free workspace during training and work hours.

Skills

Exceptional customer service skills

Dependability

Critical thinking

Empathy

Organizational skills

System navigation abilities

Education

High school diploma or GED

Job description

Insurance Customer Service Representative

Join our team at Foundever as an Insurance Customer Service Representative in Florida! This is a remote, full-time role supporting one of the largest insurance providers in the U.S. No cold calling involved. Paid training is provided to prepare you for this career opportunity.

Location: Florida (Remote)

About Foundever

Foundever is a global leader in the customer experience (CX) industry, with 150,000 associates worldwide. We deliver innovative CX solutions to support top digital brands and ensure seamless customer interactions.

Job Overview

As a Customer Service Representative, you will handle inbound calls, providing exceptional service to customers. A distraction-free workspace is essential during training and work hours.

Why Join Us

• Competitive pay: $16/hour, with paid training at $15/hour
• Remote work with flexible weekend shifts
• Comprehensive benefits including 401(k), health/dental/vision insurance, disability, paid time off, bonuses, and career growth opportunities

Requirements

• Reside in Florida
• At least 18 years old
• High school diploma or GED
• 6 months relevant experience
• Open availability during operating hours

If you live within 75 miles of our onsite locations, an onsite role may be available.

Key Skills

• Exceptional customer service skills
• Dependability
• Critical thinking and empathy
• Organizational skills
• System navigation abilities

Home Setup Requirements

• Equipment shipped by Foundever
• Hardwired high-speed internet (no wireless/5G)
• Quiet, distraction-free workspace; webcam required during training and work
• Own computer or tablet needed for initial training; cell phones not permitted during training

Additional Information

Foundever supports military families and is an equal opportunity employer. Interested candidates can visit foundever.com or connect on social media.