Insurance Customer Service Representative

Foundever; Arkansas; Remote; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as an Insurance Customer Service Representative, where you will support one of the largest insurance providers in the U.S. This remote role offers flexible hours, paid training, and a competitive pay rate. You will handle inbound calls, ensuring a seamless customer experience while working from the comfort of your home. With a commitment to equal opportunity employment, the company values military families and fosters career growth. If you're ready to embark on a rewarding career in customer service, this opportunity is perfect for you.

Benefits

401(k)

Health insurance

Dental insurance

Vision insurance

Paid time off

Bonuses

Career growth opportunities

Qualifications

• Must reside in Arkansas and be at least 18 years old.
• 6 months of relevant experience required.

Responsibilities

• Handle inbound calls in a distraction-free home environment.
• Provide excellent customer service and support.

Skills

Customer service aptitude

Reliability

Critical thinking

Empathy

Organization

System navigation skills

Education

High school diploma or GED

Job description

Insurance Customer Service Representative

Join our team as an Insurance Customer Service Representative at Foundever. This role is remote and based in Arkansas, supporting one of the largest insurance providers in the U.S. No cold calling involved! We provide paid training to prepare you for this new career.

**Location:** Arkansas (Remote)

About Foundever

Foundever is a global leader in customer experience (CX), with 150,000 associates worldwide. We deliver seamless experiences for over 800 top brands using innovative CX solutions and technology.

Job Overview

As a Customer Service Representative, you'll handle inbound calls in a quiet, distraction-free home environment. A suitable workspace and equipment are essential during training and work hours.

Why Join Us

• Competitive pay: $16/hour, with paid training at $15/hour
• Flexible remote work and weekend shifts
• Benefits: 401(k), health/dental/vision, disability, paid time off, bonuses, and career growth opportunities

Qualifications

• Reside in Arkansas
• At least 18 years old
• High school diploma or GED
• 6 months relevant experience
• Open availability during operating hours

If within 75 miles of on-site locations, onsite roles are available.

Key Skills

• Customer service aptitude
• Reliability
• Critical thinking and empathy
• Organization
• System navigation skills

Home Setup Requirements

• Equipment shipped by Foundever
• Hardwired high-speed internet (no wireless/5G)
• Quiet, distraction-free workspace; webcam required
• Own computer/tablet needed for initial training; cell phones not permitted during training

Additional Information

We support military families and are committed to equal opportunity employment. Interested? Visit foundever.com and connect with us on social media.