Insurance Customer Service Representative

Sitel Corp.; South Carolina; Remote; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as an Insurance Customer Service Representative, where you will support one of the largest insurance providers in the U.S. This remote role offers a supportive environment with paid training and flexible work hours. You will be responsible for handling inbound calls, ensuring exceptional service, and assisting clients with their insurance needs. With competitive pay and comprehensive benefits, this position is perfect for those looking to grow in a dynamic customer service role. Enjoy the convenience of working from home while being part of a global leader in customer experience.

Benefits

401(k)

Health insurance

Dental insurance

Vision insurance

Disability insurance

Paid time off

Bonuses

Career growth opportunities

Qualifications

• Must reside in South Carolina and be at least 18 years old.
• 6 months relevant experience in customer service is required.

Responsibilities

• Handle inbound calls and provide exceptional service.
• Support insurance clients in a remote work environment.

Skills

Excellent customer service skills

Dependability and responsibility

Empathy and critical thinking

Organizational skills

System navigation proficiency

Education

High school diploma or GED

Job description

Insurance Customer Service Representative

Join our team as an Insurance Customer Service Representative at Foundever. We are hiring for a remote position based in South Carolina, supporting one of the largest insurance providers in the U.S. No cold calling involved! This role involves inbound calls in a supportive, home-based environment, with paid training provided.

Location: South Carolina (Remote)

About Foundever

Foundever is a global leader in customer experience (CX), with 150,000 associates worldwide. We deliver exceptional CX solutions for over 800 brands, focusing on seamless customer interactions supported by innovative technology and expertise.

Job Overview

As a Customer Service Representative, your responsibilities include handling inbound calls, providing exceptional service, and supporting our insurance clients. A quiet workspace is essential during training and work hours.

Why Join Us

• Competitive pay: $16/hour, with paid training at $15/hour
• Flexible remote work, including weekend shifts
• Comprehensive benefits: 401(k), health, dental, vision, disability insurance, paid time off, bonuses, and career growth opportunities

Requirements

• Reside in South Carolina
• At least 18 years old
• High school diploma or GED
• 6 months relevant experience
• Open availability during operating hours

Applicants within 75 miles of our onsite locations will be considered for onsite roles.

Key Skills

• Excellent customer service skills
• Dependability and responsibility
• Empathy and critical thinking
• Organizational skills
• System navigation proficiency

Home Setup Requirements

• Equipment provided by Foundever
• Hardwired high-speed internet (no wireless/5G)
• Quiet, distraction-free workspace; webcam required during training
• Own computer or tablet needed; cell phones not permitted during training

Additional Information

We support military families and are committed to equal opportunity employment.

Interested?

Visit foundever.com and connect with us on social media platforms like Facebook, LinkedIn, and Twitter.