Insurance Customer Service & Admin Assistant

Manpower, Inc.; City of Troy (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive pay: $20.00 per hour

Stable Monday–Friday schedule

Opportunity for professional growth

Supportive and team-oriented work环境

Free training to upgrade skills, plus

College tuition program

Medical, dental, vision, 401k

Weekly pay with direct deposit

Job summary

ManpowerGroup in Troy, NY is seeking an Insurance Customer Service Representative/Administrative Assistant to handle calls, service insureds, and support daily office operations. The role blends customer service with administrative tasks in a friendly, professional environment.

The ideal candidate has solid communication skills, familiarity with Microsoft Office, and a detail-oriented approach. A Monday–Friday schedule and opportunities for professional growth are offered.

Qualifications

• Previous customer service or administrative experience preferred.
• Insurance industry experience is a plus but not required.
• Strong communication and interpersonal skills.

Responsibilities

• Answer incoming calls and assist customers with insurance-related inquiries.
• Provide exceptional customer service via phone, email, and in person.
• Process policy changes, renewals, and customer documentation.
• Maintain accurate client records and update information in company databases.
• Assist with scheduling appointments and managing office correspondence.
• Prepare reports, forms, and other administrative documents.
• Support agents and office staff with daily administrative tasks.
• Handle filing, data entry, and other general office duties.
• Ensure a professional and welcoming experience for all clients.

Skills

Communication skills

Customer service

Organizational skills

Multitasking in fast-paced environment

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

ManpowerGroup in Troy, NY is seeking an Insurance Customer Service Representative/Administrative Assistant to handle calls, service insureds, and support daily office operations. The role blends customer service with administrative tasks in a friendly, professional environment.

The ideal candidate has solid communication skills, familiarity with Microsoft Office, and a detail-oriented approach. A Monday–Friday schedule and opportunities for professional growth are offered.