Office Receptionist

Manpower; City of Troy (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive pay: $20.00 per hour

Stable Monday–Friday schedule

Opportunity for professional growth

Supportive and team-oriented work环境

Free training to upgrade skills, plus

College tuition program

Medical, dental, vision, 401k

Weekly pay with direct deposit

Job summary

ManpowerGroup in Troy, NY is seeking an Insurance Customer Service Representative/Administrative Assistant to handle calls, service insureds, and support daily office operations. The role blends customer service with administrative tasks in a friendly, professional environment.

The ideal candidate has solid communication skills, familiarity with Microsoft Office, and a detail-oriented approach. A Monday–Friday schedule and opportunities for professional growth are offered.

Qualifications

• Previous customer service or administrative experience preferred.
• Insurance industry experience is a plus but not required.
• Strong communication and interpersonal skills.

Responsibilities

• Answer incoming calls and assist customers with insurance-related inquiries.
• Provide exceptional customer service via phone, email, and in person.
• Process policy changes, renewals, and customer documentation.
• Maintain accurate client records and update information in company databases.
• Assist with scheduling appointments and managing office correspondence.
• Prepare reports, forms, and other administrative documents.
• Support agents and office staff with daily administrative tasks.
• Handle filing, data entry, and other general office duties.
• Ensure a professional and welcoming experience for all clients.

Skills

Communication skills

Customer service

Organizational skills

Multitasking in fast-paced environment

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Insurance Customer Service Representative $20 per hour

Job Overview

A growing insurance office in Troy, NY is seeking a reliable and customer-focused Insurance Customer Service Representative / Administrative Assistant to join their team. This role combines customer service, administrative support, and office coordination responsibilities. The ideal candidate is organized, detail-oriented, and enjoys helping customers while supporting daily office operations.

Key Responsibilities

• Answer incoming calls and assist customers with insurance-related inquiries.
• Provide exceptional customer service via phone, email, and in person.
• Process policy changes, renewals, and customer documentation.
• Maintain accurate client records and update information in company databases.
• Assist with scheduling appointments and managing office correspondence.
• Prepare reports, forms, and other administrative documents.
• Support agents and office staff with daily administrative tasks.
• Handle filing, data entry, and other general office duties.
• Ensure a professional and welcoming experience for all clients.

Qualifications

• Previous customer service or administrative experience preferred.
• Insurance industry experience is a plus but not required.
• Strong communication and interpersonal skills.
• Proficient with Microsoft Office and basic computer applications.
• Excellent organizational skills and attention to detail.
• Ability to multitask and work in a fast-paced office environment.
• High school diploma or equivalent required.

Benefits

• Competitive pay at $20.00 per hour
• Stable Monday-Friday schedule
• Opportunity for professional growth
• Supportive and team-oriented work environment

Why should you choose Manpower?

• Free training to upgrade your skills, including a free college tuition program
• Medical, dental, vision, 401k
• Weekly pay with direct deposit
• 24/7 Manpower customer care support
• Dedicated Career Partner to help you achieve your career goals
• Voted #1 best places to work by Glassdoor 2021

ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.