Underwriting Admin Assistant - Customer Care & Coordination

OVATION RISK PLANNERS INC; Melville (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive Pay

Medical/401(k)

Professional Development

Job summary

A leading insurance company in Melville, NY, is seeking an Underwriting Administrative Assistant to handle customer inquiries and maintain solid relationships. Key responsibilities include answering phones, processing insurance certificates, and managing customer communications. Ideal candidates will demonstrate strong communication, organizational skills, and proficiency with AMS-360 and agency management systems.

Qualifications

• Demonstrate strong customer focus and an excellent phone manner.
• Display strong written and verbal communication skills.
• Possess attention to detail and organization skills.

Responsibilities

• Answer phones and direct calls.
• Process certificates of insurance.
• Confer with customers regarding Notices of Cancellation.
• Maintain activity log in the agency management system.

Skills

Strong customer focus

Excellent phone manner

Written and verbal communication skills

Attention to detail

Organization skills

Time management skills

Problem-solving skills

Tools

AMS-360

Agency management systems

Rating tools

Job description

A leading insurance company in Melville, NY, is seeking an Underwriting Administrative Assistant to handle customer inquiries and maintain solid relationships. Key responsibilities include answering phones, processing insurance certificates, and managing customer communications. Ideal candidates will demonstrate strong communication, organizational skills, and proficiency with AMS-360 and agency management systems.