Insurance Customer Care Specialist Hybrid Benefits

Amica Mutual Insurance Company; Washington (District of Columbia); Híbrido; USD 45.000 - 66.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

Short-term disability

Long-term disability

Life insurance

Paid vacation

Holidays

401k with company match

Parental bonding leave

Student loan repayment

Tuition reimbursement

Fitness reimbursement

Descripción de la vacante

Amica Mutual Insurance Company is seeking a Customer Service Representative to handle phone-based policyholder interactions, billing and policy changes, and related inquiries in a high-volume environment.

The role requires a high school diploma, strong communication and organizational skills, and the ability to obtain a state insurance license after hire. A hybrid work arrangement and comprehensive benefits are offered.

Formación

• High school diploma or equivalent education required.
• Excellent interpersonal and communication skills.
• Good organizational skills and attention to detail.
• Previous insurance background is a plus, but not required.
• After hire, employees will be required to obtain a state insurance license and meet continuing education requirements to maintain their license (comprehensive training will be provided).

Responsabilidades

• Conduct professional countrywide telephone conversations in a high call volume environment.
• Assist customers with various billing and policy change transactions over the phone.
• Gain customer trust and respect by establishing and maintaining effective relationships.
• Problem-solve and use time effectively to multitask and prioritize work.

Conocimientos

Excellent interpersonal and

communication skills

Good organizational skills

Insurance experience

Educación

High school diploma or equivalent

Descripción del empleo

Amica Mutual Insurance Company is seeking a Customer Service Representative to handle phone-based policyholder interactions, billing and policy changes, and related inquiries in a high-volume environment.

The role requires a high school diploma, strong communication and organizational skills, and the ability to obtain a state insurance license after hire. A hybrid work arrangement and comprehensive benefits are offered.