Insurance Customer Care Specialist - Hybrid

Amica Insurance Company; Lincoln (RI); Ibrido; USD 41.000 - 50.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, vision coverage

Generous 401k with company match

Paid vacation and holidays

Descrizione del lavoro

Amica Mutual Insurance Company in Lincoln, RI seeks an Associate Customer Care Representative to provide telephone support for policyholders, handling insurance needs, billing questions, and policy changes. The role emphasizes professionalism, strong communication, and teamwork in a high-volume call center.

The position offers a hybrid work arrangement after training, with a starting annual salary of $45,279 and potential for growth through training, licensing, and benefits.

Competenze

• Experience in customer service and sales preferred.
• Excellent interpersonal and communication skills.
• Professional telephone manner and ability to multitask.

Mansioni

• Provide telephone-based service to policyholders to address insurance needs.
• Handle billing and policy change transactions over the phone.
• Build trust and strong relationships with customers through high-quality service.
• Collaborate with team to achieve service goals.

Conoscenze

Customer service

Sales experience

Telephone etiquette

Teamwork

Formazione

High school diploma or equivalent

Descrizione del lavoro

Amica Mutual Insurance Company in Lincoln, RI seeks an Associate Customer Care Representative to provide telephone support for policyholders, handling insurance needs, billing questions, and policy changes. The role emphasizes professionalism, strong communication, and teamwork in a high-volume call center.

The position offers a hybrid work arrangement after training, with a starting annual salary of $45,279 and potential for growth through training, licensing, and benefits.