Insurance Client Support Specialist - Training Included

Augustyniak Insurance Group; Jacksonville (FL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Performance bonuses

Training provided

Job summary

Augustyniak Insurance Group is seeking a detail-oriented office assistant to help with client communication by phone and email, data entry, and routine file maintenance. You will assist teammates, answer coverage questions, and support the sales process by offering additional lines of insurance.

We provide training and a Monday–Friday schedule, 8:30–5:00, with occasional evenings or Saturdays for events to support the community.

Qualifications

• No prior insurance experience required; training provided.
• Excellent communication and organizational skills.

Responsibilities

• Establish working relationships with clients, potential clients, and companies we represent on the phone, email, and on paper
• Supporting teammates with follow up for clients and prospects
• Research and resolve coverage questions
• Promptly respond to client needs either on the phone or electronically
• Maintain client files and process routine correspondence between our agency and the client or company— both paper records and on our many different software programs
• Cultivate new opportunities and offer additional lines of insurance through consultative selling
• Assist with other office duties as they arise and are needed

Skills

Microsoft Word

Excel

Outlook

Calculator

Typing speed

Communication

Organization

Punctuality

Team player

Tools

Calculator

Job description

Augustyniak Insurance Group is seeking a detail-oriented office assistant to help with client communication by phone and email, data entry, and routine file maintenance. You will assist teammates, answer coverage questions, and support the sales process by offering additional lines of insurance.

We provide training and a Monday–Friday schedule, 8:30–5:00, with occasional evenings or Saturdays for events to support the community.