Insurance Client Services Associate

Arthur J. Gallagher & Co.; Scottsdale (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities

Collaborative culture

Global reach with local impact

Job summary

Gallagher is seeking a Client Service Associate to join our Commercial team in Scottsdale. You’ll help clients solve challenges and deliver tailored insurance solutions, working closely with colleagues to ensure every interaction is meaningful and impactful.

In this role you will support renewals, process certificates of insurance, and keep client data up to date. You’ll collaborate to improve workflows, nurture client relationships, and maintain compliance while delivering high-quality results.

Qualifications

• High school diploma or GED required.
• 1+ years relevant work experience preferred.
• Proficiency in Microsoft Office applications.
• Desire to build relationships and deliver results.
• Adaptability and resilience in shifting priorities.
• Collaborative mindset to work with teams across Gallagher.
• Open to acquiring P&C license within 60 days of employment.

Responsibilities

• Support renewal processes with timely, high-quality client solutions.
• Assist New Business by handling applications and preparing proposals for potential clients.
• Process certificates of insurance and maintain client and policy data.
• Collaborate with team to improve processes, meet goals, and maintain productivity.
• Conduct regular audits to ensure compliance with regulations and service standards.
• Use Gallagher technology to enhance productivity and deliver quality results.
• Manage multiple priorities effectively, ensuring tasks are completed on time.
• Build strong relationships with clients and their representatives, ensuring they feel supported and valued.

Skills

Microsoft Office

Client relationship building

Team collaboration

Education

High school diploma or GED

Job description

Gallagher is seeking a Client Service Associate to join our Commercial team in Scottsdale. You’ll help clients solve challenges and deliver tailored insurance solutions, working closely with colleagues to ensure every interaction is meaningful and impactful.

In this role you will support renewals, process certificates of insurance, and keep client data up to date. You’ll collaborate to improve workflows, nurture client relationships, and maintain compliance while delivering high-quality results.