Client Services Associate - Insurance & Renewals

Arthur J. Gallagher & Co. (AJG); Glendale (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Benefits and well-being programs

Career development and learning

Collaborative culture with leadership

Global reach with local impact

Job summary

Gallagher is seeking a Client Service Associate to join our Commercial team. You’ll help clients solve challenges and deliver tailored insurance solutions, working with colleagues to ensure every interaction is meaningful and impactful.

You’ll support renewals, prepare proposals, and manage data across Gallagher’s systems. This role emphasizes collaboration, growth, service excellence, and a commitment to integrity and client satisfaction.

Qualifications

• High school diploma or GED required.
• 1+ years relevant work experience.
• Proficiency in Microsoft Office.
• Strong relationship-building and results delivery.
• Adaptable and resilient in changing priorities.
• Collaborative mindset to work with Gallagher teams.
• Preferred: associate degree or professional certification.
• Experience in managing client relationships.

Responsibilities

• Help with renewals and process certificates of insurance.
• Compile client information and prepare high-quality proposals for new business.
• Process certificates and keep client/policy data up to date.
• Improve processes and assist team to meet goals.
• Conduct regular audits to ensure compliance.
• Leverage Gallagher’s technology to boost productivity.
• Manage multiple priorities and deadlines.
• Build strong client relationships and ensure they feel supported.

Skills

MS Office

Relationship building

Adaptability

Team collaboration

Education

High school diploma or GED

Associate degree or professional certification

Job description

Gallagher is seeking a Client Service Associate to join our Commercial team. You’ll help clients solve challenges and deliver tailored insurance solutions, working with colleagues to ensure every interaction is meaningful and impactful.

You’ll support renewals, prepare proposals, and manage data across Gallagher’s systems. This role emphasizes collaboration, growth, service excellence, and a commitment to integrity and client satisfaction.