Insurance Admin & Customer Service Specialist (Hybrid)

Marsh; United States; Hybrid; USD 39,000 - 53,000; Full time

Job summary

Marsh is seeking an Administration Operations professional to join our team in Australia. The role is hybrid, based in Adelaide or Melbourne, and requires three days per week in the office after training.

You will support multiple funds and insurance products using registry systems to deliver timely, high-quality service. Strong administrative, organizational, and communication skills, plus attention to detail, are essential.

Qualifications

• Strong administrative and organizational skills.
• Excellent written and verbal communication abilities.
• Attention to detail and accuracy in task execution.
• Enthusiasm and openness to learning new systems and insurance concepts.

Responsibilities

• Provide administrative support across multiple funds and insurance products using various registry systems.
• Execute insurance-related tasks and complex processes accurately and in a timely manner.
• Deliver high-quality customer service with clear and effective communication.
• Demonstrate strong attention to detail in all administrative duties.
• Collaborate with the team to enhance client and customer experience.
• Show a willingness to learn and understand the complexities of insurance products.

Skills

Administrative skills

Organizational skills

Communication skills

Attention to detail

Willingness to learn

Insurance knowledge (preferred)

Job description

Marsh is seeking an Administration Operations professional to join our team in Australia. The role is hybrid, based in Adelaide or Melbourne, and requires three days per week in the office after training.

You will support multiple funds and insurance products using registry systems to deliver timely, high-quality service. Strong administrative, organizational, and communication skills, plus attention to detail, are essential.