Hybrid Public Sector Admin & Customer Support

Marsh; United States; Hybrid; USD 42,000 - 53,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Marsh is seeking a reliable administrative professional to join the JLT Risk Solutions finance and operations team in Adelaide. This hybrid role requires in-office presence at least three days a week, supporting all Public Sector divisions in South Australia.

You will manage mailboxes, process accounts, log workers comp incidents, index medical reports and prepare monthly RTWSA reports, while also assisting with renewals and handling incoming calls and meeting minutes.

Qualifications

• Proficient in Microsoft Office suite.
• Excellent customer service and communication skills.
• Self-starter who works independently within a team environment.
• Professional demeanor.

Responsibilities

• Manage all mail boxes assigned to the operations team.
• Processing of accounts for all SA Schemes.
• Logging of Workers Comp incidents.
• Indexing of medical reports.
• Processing workers comp new incident reports.
• Download medical certificates from RTWSA.
• Send monthly reports to RTWSA.
• During the renewal process – assistance with review of documentation & update of information when required.
• Answer telephones – manage overflow calls for all SA divisions; handle calls when required.
• Attend meetings and take meeting minutes.
• Liaises with internal divisions to complete tasks.
• Assist the team to complete tasks as required.

Skills

Microsoft Office

Customer service

Communication skills

Self-starter

Professional demeanor

Job description

Marsh is seeking a reliable administrative professional to join the JLT Risk Solutions finance and operations team in Adelaide. This hybrid role requires in-office presence at least three days a week, supporting all Public Sector divisions in South Australia.

You will manage mailboxes, process accounts, log workers comp incidents, index medical reports and prepare monthly RTWSA reports, while also assisting with renewals and handling incoming calls and meeting minutes.