Insurance Admin & Customer Service Specialist (Hybrid)

Marsh; United States; Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Hybrid work environment

Professional development opportunities

Job summary

Marsh is seeking a Customer Service Consultant to join our Administration Operations team. This hybrid role can be based in the Adelaide or Melbourne office, with a requirement to work at least three days per week in the office after training.

You will provide administrative services across multiple funds and products using registry systems, and perform insurance-related tasks and complex processes with a focus on customer service.

Qualifications

• Strong administrative and organizational skills.
• Excellent communication skills, both written and verbal.
• Attention to detail and accuracy in task execution.
• Enthusiasm and openness to learning new systems and insurance concepts.

Responsibilities

• Provide administrative support across multiple funds and insurance products using various registry systems.
• Execute insurance-related tasks and complex processes accurately and in a timely manner.
• Deliver high-quality customer service with clear and effective communication.
• Demonstrate strong attention to detail in all administrative duties.
• Collaborate with the team to enhance client and customer experience.
• Show a willingness to learn and understand the complexities of insurance products.

Skills

Administrative skills

Organizational skills

Excellent communication

Attention to detail

Job description

Marsh is seeking a Customer Service Consultant to join our Administration Operations team. This hybrid role can be based in the Adelaide or Melbourne office, with a requirement to work at least three days per week in the office after training.

You will provide administrative services across multiple funds and products using registry systems, and perform insurance-related tasks and complex processes with a focus on customer service.