Instructional Designer | Multi-Modal Learning & Programs

Servpro Industries, LLC; Goodlettsville (TN); Presencial; USD 70.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

401(k) with company match

Paid time-off and holidays

Parental leave

Descripción de la vacante

Servpro Industries, LLC is seeking an experienced Instructional Designer to create and maintain high-quality learning content that strengthens franchisee and HQ capability across SERVPRO’s Schools of Learning. You will deliver on-demand, virtual, and live modalities while ensuring content accuracy, consistency, and alignment with SERVPRO’s brand and learning strategy.

You will translate operational standards into clear learning experiences, develop assessments and multimedia assets, and

Formación

• 3+ years of instructional design experience in corporate training, L&D, or franchise/field-based environments.
• Experience designing multi-modality learning (on-demand, ILT, blended).
• Background in SERVPRO Schools (Restoration, Construction, Office, Biz Dev, Leadership, Onboarding) preferred.

Responsabilidades

• Build high-quality learning content for on-demand modules, instructor-led training, blended programs, and microlearning.
• Translate standards and business needs into measurable learning objectives and structured experiences.
• Develop storyboards, scripts, facilitator guides, participant guides, assessments, and multimedia assets.
• Conduct stakeholder interviews to understand goals, performance gaps, and learner needs.
• Partner with SMEs to validate content accuracy and align with real-world practices.

Conocimientos

Instructional design

Multimodal learning

Communication

Collaborative work

Educación

Bachelor's degree in instructional design

Herramientas

Articulate Storyline

Rise

Camtasia

Descripción del empleo

Servpro Industries, LLC is seeking an experienced Instructional Designer to create and maintain high-quality learning content that strengthens franchisee and HQ capability across SERVPRO’s Schools of Learning. You will deliver on-demand, virtual, and live modalities while ensuring content accuracy, consistency, and alignment with SERVPRO’s brand and learning strategy.

You will translate operational standards into clear learning experiences, develop assessments and multimedia assets, and