Instructional Design Specialist—Cross-Unit Programs

Navy Federal Credit Union; Winchester (VA); On-site; USD 70,000 - 100,000; Full time

Job summary

Navy Federal Credit Union is seeking an Instructional Designer to plan and manage instructional design projects, develop courses, and tailor curricula to learner needs.

The role involves collaborating to implement training strategies across the organization, researching topics, and creating LMS activities and multimedia content to drive performance improvements. This position requires building scalable learning solutions and assessing impact.

Qualifications

• Must adapt to fluctuating workflow and manage multiple projects
• Ability to compile, organize and present information clearly and concisely
• Experience evaluating course effectiveness and learning products
• Experience researching/writing course content and developing courses and materials
• Advanced knowledge of instructional theories and educational psychology
• Working knowledge of instructional design for products, processes and skills
• Strong influencing and leadership abilities
• Excellent database and presentation software skills
• Strong organizational, planning and time management skills
• Excellent communication skills across all levels of an organization
• Experience assessing training needs and researching topics for course development
• Ability to build strategic plans and collaborate with partner leadership
• Ability to handle difficult situations tactfully and effectively
• Strong verbal and written communication skills
• Proficiency with word processing and spreadsheet software

Responsibilities

• Advise and assist trainers on course evaluation results
• Collaborate with others to plan and design courses and curricula; ensure content accuracy and test multimedia elements
• Conduct needs assessment to provide customized training to improve performance
• Create and edit LMS learning activities; set up training assignments and create LMS reports
• Develop dynamic instructional materials using current technologies and reference tools
• Develop and test course content, training games, graphics, and other technology-driven products
• Create classroom, online, and independent learning content that transfers knowledge effectively
• Develop instructional strategies and courses for business units and cross-company products
• Evaluate effectiveness of courses and delivery methods to achieve learning objectives
• Participate in instructional design project teams with complex deliverables
• Select effective instructional approaches including a blend of ILT and self-directed methods
• Establish design and development models; analyze learning needs and objectives
• Train internal teams on effective use of classroom materials including ILT and VILT environments
• Integrate feedback, assessments, and course evaluations into current and new content
• Deliver presentations to executive leadership
• Perform other duties as assigned

Skills

Adaptability

Clear information presentation

Course content development

Problem solving

Communication with all levels

Researching/writing course content

Education

Bachelor's Degree in Education, business, communication, behavioral sciences, training development or related field

Tools

LMS

Graphic design software

Job description

Navy Federal Credit Union is seeking an Instructional Designer to plan and manage instructional design projects, develop courses, and tailor curricula to learner needs.

The role involves collaborating to implement training strategies across the organization, researching topics, and creating LMS activities and multimedia content to drive performance improvements. This position requires building scalable learning solutions and assessing impact.