Installations & Service Scheduling Lead

Pye--barker-Fire-; North Charleston (SC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, vision

Job summary

Pye-Barker Fire & Safety is seeking a Schedule Coordinator to coordinate new installations and additions to customer accounts. You will monitor and adjust the daily schedule, collaborating with service managers, office staff, sales staff, field technicians, contractors, and customers to ensure smooth and profitable projects from start to finish.

The role requires strong scheduling software proficiency, excellent communication, and meticulous organizational skills to meet deadlines in a

Qualifications

• High school diploma or GED required.
• Associate's or Bachelor's degree in business administration or related field preferred.
• Minimum of two years' experience in a similar role.
• Advanced proficiency in scheduling software.
• Advanced knowledge of confirming and rescheduling appointments and recordkeeping.
• Excellent communication and interpersonal skills.
• Excellent organizational skills and attention to detail.

Responsibilities

• Liaise between sales staff, customers, and field technicians.
• Answer scheduling queries via email and phone.
• Reschedule or cancel meetings promptly.
• Work under pressure with tight deadlines in a dynamic environment.
• Coordinate technicians, contractors, property management, and vendors as needed.
• Schedule emergencies and planned repairs with multiple teams.
• Perform other duties as assigned by management.

Skills

Scheduling

Communication

Organizational skills

Attention to detail

Problem solving

Education

High school diploma or GED

Associate's or Bachelor's degree in business administration or related field

Tools

Scheduling software

Job description

Pye-Barker Fire & Safety is seeking a Schedule Coordinator to coordinate new installations and additions to customer accounts. You will monitor and adjust the daily schedule, collaborating with service managers, office staff, sales staff, field technicians, contractors, and customers to ensure smooth and profitable projects from start to finish.

The role requires strong scheduling software proficiency, excellent communication, and meticulous organizational skills to meet deadlines in a