Scheduling Coordinator

Pye-Barker, formerly Acadiana Security Plus; North Charleston (SC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Excellent pay

Medical, dental, vision insurance

Company paid life insurance

Company paid short-term disability

401K with employer match

Paid vacation and company holidays

Training and Career Development

Company vehicle

Ownership plan for eligible employees

Job summary

Pye-Barker Fire & Safety is seeking a Schedule Coordinator to manage new installations and additions to customer accounts. You will monitor and adjust daily schedules to keep work on track and profitable from start to finish.

You will partner with sales, office staff, field technicians, contractors, and customers, handling scheduling queries, rescheduling, and coordinating technicians and outside vendors for emergency and planned repairs.

Qualifications

• High school diploma or GED required; two years in a similar role preferred.
• Associate's or bachelor's degree in business administration or a related field preferred.
• Advanced proficiency in scheduling software and recordkeeping practices.
• Excellent communication and interpersonal skills; strong organizational abilities.

Responsibilities

• Serves as main liaison for sales staff, customers, and field technicians.
• Answer scheduling queries via email and phone.
• Reschedule or cancel meetings in a timely manner.
• Coordinate technicians, general contractors, property management, and outside vendors as needed.
• Schedule with customers and multiple teams for emergency services and scheduled repairs.
• Perform other duties as assigned by management.

Skills

Scheduling software

Communication skills

Organizational skills

Attention to detail

Education

High school diploma or GED

Associate's or bachelor's degree in business administration or related field preferred

Tools

Scheduling software

Job description

Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company.

The Schedule Coordinator is responsible for coordinating new installations and additions to customer accounts, they monitor and adjust the daily schedule as needed to complete the expected and upcoming work in the short term. This position is responsible for collaborating with service managers, office staff, sales staff, field technicians, contractors, and customers to ensure smooth and profitable projects from start to finish.

Essential Duties & Responsibilities

• Serves as main liaison for sales staff, customers, and field technicians.
• Answering scheduling queries via email and phone.
• Rescheduling or canceling meetings in a timeous manner.
• Able to work under pressure with tight deadlines and demonstrate adaptability in an ever-changing environment.
• Coordination of Technicians, General Contractors, Property Management, and outside vendors as needed.
• Scheduling with customers and multiple teams of technicians for emergency services and scheduled repair jobs.
• Perform other duties assigned by management.

Education/Qualification

• High school diploma or GED.
• Associate's or bachelor's degree in business administration or in an industry-related field preferred.
• A minimum of two years' experience in a similar role.
• Advanced proficiency in scheduling software
• Advanced knowledge of confirming and rescheduling appointments, as well as recordkeeping practices.
• Excellent communication and interpersonal skills.
• Excellent organizational skills and attention to detail.

Other Duties

• Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
• Performs other duties as assigned.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.

Benefits And Perks

• Excellent pay
• Medical, dental, vision
• Company paid life insurance
• Company paid short-term disability
• 401K with employer match
• Paid vacation and company holidays
• Training and Career Development
• Company vehicle (if job applicable)
• Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees

Pye-Barker is built on four core values - customer-bias, trust, respect, and commitment - that serve as the north star for how we conduct business within our community and across our branches. As a group, we promise to do what's right by our customers, community, and one another, each and every day.

Our EEO Statement

Pye-Barker Fire & Safety is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, pregnancy, sexual orientation, gender identity, gender expression, genetic information, disability, military service and veteran status, or any other characteristic protected by applicable law.